Privacy Policy
What type of information do we collect ?
We receive, collect, and store all information you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login information; email address; password; computer and connection information; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information); comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you make a purchase on our website, as part of that process we collect the personal information you provide, such as your name, address, and email address. Your personal information will only be used for the specific reasons mentioned above.
Why do we collect such personal information?
We collect this personal and non-personal information for the following purposes:
To provide and operate the Services;
To offer our users continuous customer assistance and technical support;
To be able to contact our visitors and users with general or personalized service notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with all applicable laws and regulations.
Why do we collect such personal information?
We collect this personal and non-personal information for the following purposes:
To provide and operate the Services;
To offer our users continuous customer assistance and technical support;
To be able to contact our visitors and users with general or personalized service notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with all applicable laws and regulations.
How do we store, use, share, and disclose the personal information of your site visitors?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. Your data may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with visitors to our site?
We may contact you to provide information about your account, to resolve account-related issues, to resolve a dispute, to collect fees or amounts owed, to solicit your opinions through surveys or questionnaires, to send updates about our company, or as necessary to contact you to enforce our User Agreement, applicable national laws, and any other agreements we may have with you. For these purposes, we may contact you by email, telephone, text message, and postal mail.
How can our website visitors withdraw their consent?
If you no longer wish us to process your data, please contact us at contact@clearsmile.ch or send us a letter to Rue des Marchandises 15, 1260, Nyon.
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make significant changes to this policy, we will notify you here so that you are aware of the information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact details
If you wish to: access, correct, modify or delete any personal information we have about you, you are invited to contact us at contact@clearsmile.ch or send us a letter to: Rue des Marchandises, 1260, Nyon.